The Manager is the Medium®
Improving the communications skills of people managers, and oriented to driving strategic thinking and effective communications behaviours.
Target Audience
Managers, supervisors, and leaders in any organization: particularly effective in
supporting imminent or ongoing change.
Content & Methodology
The Manager is the Medium® is a highly interactive, intensive and results driven program on a platform of current adult learning principles.
Through a combination of facilitator-led discussion and practical, hands-on, exercises,
participants:
- discover the importance and benefits of effective two way communication;
- learn the principles of strategic communication and how to apply them;
- develop an understanding of the nature of communications tools and
tactics, and how to select and use them strategically; and - learn how to implement a Communications Covenant©–the foundation on
which they will build improved relationships with their own work teams, as well
as their own managers, colleagues and clients/customers.
The program is customized and tailored to address organizational needs and
communications-based issues.
Course Materials
Participants receive a comprehensive and customized workbook that includes classroom
materials, a tool box, process maps and feedback questionnaires.
Delivery
The Manager is the Medium® is geared for delivery to groups of 15-20 participants over one and one-half days. The first day is followed one to two weeks later by a half day, allowing participants time to apply the new learning and to complete two workplace-related assignments.
Training is delivered by a qualified trainer of Redworks Communications. Organizations with more than 200 participants can find cost efficiencies in a train-the-trainer certification program.
This workshop and workshop materials are available in both English and French (Vision Gestion).
Benefits
More than 30,000 managers and supervisors have participated in the current version of Manager is the Medium®. Participants have identified the following benefits of effective manager communications.
Manager Benefits
- Acceptance of their role as communicators because they understand the benefits and know how to apply effective communications to the whole management process.
- Improved problem solving because they have learned how to gather complete data and, accurately analyze the dynamics of a given situation before taking action.
- Misunderstanding avoided with teams members and colleagues because the manager has developed listening and information targeting skills.
- Better decision-making and implementation because they now know how to weigh all considerations and move/motivate a team forward.
- Open channels of two-way communication because they know how to establish mutually agreed to communications content and processes with their teams and colleagues.
Team Benefits
- Higher productivity because they have a clearer understanding of their roles, responsibilities and priorities.
- Improved morale because the manager is effectively addressing their information needs and issues.
- Improved understanding of strategic direction and related decisions.
- Strengthened commitment to goals and results.
Organizational Benefits
- Stronger results
- Reduced absenteeism
- Fewer rumours
- Increased employee engagement
- Higher staff retention
- Ability to attract strong candidates
- Fewer “surprises”
Redworks Communications is proud to be an associate of Mindszenthy@Roberts Communications Counsel offering the Manager is the Medium®